Mobilizing the Region
Issue 320 June 4, 2001


Fewer Station Workers = More Subway Crime


The NYC Transit 2001 operating budget identifies savings of up to $6.5 million from removal of 235 part-time subway token clerks from 129 subway stations across NYC.The agency has not released detailed plans, but neighborhood, transit labor and police groups launched preemptory criticism of the move at a rally last Wednesday.

Because token booth workers are, as one officer told the Daily News, “the front line of defense for both the public and the police,” critics fear the cut will encourage crime and reduce subway safety.With Public Advocate candidate Norman Siegel, the groups called on the MTA to hold hearings on the plan and to release data on the number of 911 calls placed from part-time token booths.

An MTA spokesman told the News and the NY Post that token clerks would be reassigned to “the business of serving customers directly” in the stations. If this is accurate, automation of fare-vending need not come at the cost of public safety.Critics are likely to continue to be suspicious, however, because it is difficult to see how savings would be realized if clerks are reassigned to station duty and because the MTA has cut hundreds of clerk positions in the past without reassigning them as customer service representatives (MTR #70, 208). 


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